Shipping & Handling Policy
Delivery, handling, and insurance charges are per each separate delivery destination. Prices are based on shipping from North Palm Beach, Florida, USA. All orders will be shipped within two business days. For same day or next day shipments, telephone or fax us at +1-561-776-7476.
Domestic: All domestic orders will be sent via United States Postal Service (USPS). Media Mail, while the most affordable shipping method, may take up to 20 days to arrive to you, tracking details are provided by USPS. Customers must contact USPS directly to deal with any shipping problems after the product(s) has been sent out. The shipping time estimates are averages. Contact USPS at https://www.usps.com/help/contact-us.htm
International: International orders are sent via USPS Priority International. Shipping time estimates vary depending on the country of arrival. Duty, Taxes and Custom fees are the responsibility of the customer. Delays caused by the USPS or during customs examination after the order has been shipped are beyond our control. Customers must contact USPS directly to deal with any issues with customs or receiving your product after it has been sent out. The shipping time estimates are averages. Contact USPS at https://www.usps.com/help/contact-us.htm
Guarantees & Returns
There is no fine print. Follow below instructions for Return Merchandise Authorization. Return Policy does not apply to Non-Returnable Discount orders. Returns due to title overstock are not permissible.
Returned Order: If we receive the package returned to Best Publishing Company as unclaimed, we will send you an email to notify you. The customer will be responsible for paying for your own shipping costs for returning your item. Shipping cost are non-refundable.
Damaged Merchandise: Best Publishing Company guarantees that all books are shipped in good condition. If shipment is received damaged, preserve the case, packing, and contents in condition as received and file a claim with the transportation company. Contact Best Publishing Company immediately for further details. Damaged articles must be reported within forty-eight hours of receipt.
